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Returns & Delivery Policy

At Bradley’s Radiators, we want you to shop with complete confidence. That’s why all orders are covered by our 30-day peace of mind returns period.

Returns

  • Returns are accepted within 30 days of delivery.
  • The manufacturer will arrange collection of any items being returned.
  • In some cases, a collection fee may apply if the product is not faulty or damaged and the return is simply due to a change of mind. This fee depends on the size and type of product.
  • All returned items must be in their original packaging and in a resellable condition, unless a fault has been reported.
  • The manufacturer requires a photo of the item’s condition before agreeing to a collection, to confirm it meets return requirements.
  • We cannot accept marked or damaged items that have been installed, damaged should be reported within 48 hours of receipt of delivery.

Delivery

  • Free delivery is available across mainland UK.
  • Unfortunately, we cannot deliver to Northern Ireland or the Republic of Ireland at this time.
  • Some remote zones — including parts of the Scottish Highlands — may incur an additional delivery charge.
  • Delivery times may vary depending on product size, availability, and location.

Need Help?

If you have any questions about your order, delivery, or returns, please contact our friendly team — we’re always happy to help!