Returns & Delivery Policy
At Bradley’s Radiators, we want you to shop with complete confidence. That’s why all orders are covered by our 30-day peace of mind returns period.
Returns
- Returns are accepted within 30 days of delivery.
- The manufacturer will arrange collection of any items being returned.
- In some cases, a collection fee may apply if the product is not faulty or damaged and the return is simply due to a change of mind. This fee depends on the size and type of product.
- All returned items must be in their original packaging and in a resellable condition, unless a fault has been reported.
- The manufacturer requires a photo of the item’s condition before agreeing to a collection, to confirm it meets return requirements.
- We cannot accept marked or damaged items that have been installed, damaged should be reported within 48 hours of receipt of delivery.
Delivery
- Free delivery is available across mainland UK.
- Unfortunately, we cannot deliver to Northern Ireland or the Republic of Ireland at this time.
- Some remote zones — including parts of the Scottish Highlands — may incur an additional delivery charge.
- Delivery times may vary depending on product size, availability, and location.
Need Help?
If you have any questions about your order, delivery, or returns, please contact our friendly team — we’re always happy to help!